Terms of Service

1. Acceptance of Terms

By accessing or using Tee Timer ("the Service"), operated by Holicow LLC ("we," "us," "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

These Terms form a binding agreement between you ("you," "your," or "User") and Holicow LLC. If you are using the Service on behalf of an organization — a golf group, club, league, or similar entity — you represent that you have authority to bind that organization to these Terms.

2. Description of the Service

Tee Timer is a web-based software service for golf group organizers. The Service includes event scheduling, member management, newsletter distribution, live scoring, leaderboards, handicap tracking (compliant with World Handicap System standards where applicable), and related tools.

We may add, modify, or remove features at our discretion. Material changes that reduce available functionality will be communicated to active subscribers in advance.

3. Eligibility and Account Registration

You must be at least 18 years old to create an account. By registering, you confirm that the information you provide is accurate and that you will keep it current. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

You agree to notify us promptly at support@teetimer.app of any unauthorized access to or use of your account.

4. Free Trial and Grace Period

New accounts receive a 45-day free trial of the full Service without requiring payment information. No credit card is required to start the trial.

At the end of the free trial you must add a payment method to continue using the Service. Adding a payment method begins a 15-day grace period during which you have full access and a card on file, but no charge has been made. You may cancel at any time during the grace period to stop service without being charged. If you do not cancel before the grace period ends, your first annual charge is automatically processed on day 60 of your account.

If no payment method is added before the free trial ends, the account transitions to a read-only state as described in Section 6.

5. Subscription, Billing, and Cancellation

Paid subscriptions are billed annually in advance. Pricing is based on your active member count at the time of each charge, per the pricing schedule published at teetimer.app/pricing.

All payments are processed by our payment provider, Stripe, Inc. By providing payment information, you authorize us and Stripe to charge your designated payment method for the subscription fees.

Subscriptions automatically renew each year unless you cancel before the renewal date. You will receive reminder emails approximately 30 days and 3 days before each renewal.

Cancellation. You may cancel your subscription at any time from the billing portal in your account.

• During the 15-day grace period (days 45-60 of your account): cancelling stops the upcoming charge entirely. You are not billed; there is nothing to refund.
• After the first charge (day 60 onward): cancellation takes effect at the end of your current paid year. You retain full access until then. We do not offer partial refunds for paid periods; cancellation only prevents future charges.

No refunds. Because you are not charged until after the 15-day grace period, there is no refund window — the grace period replaces it. Any amount you have paid is for service you have already received or will receive through the end of your paid term.

Applicable sales tax is calculated and collected automatically by Stripe Tax in jurisdictions where we are required to collect. Taxes are passed through to the relevant tax authorities and are not retained by Holicow LLC.

6. Account Lapse and Data Retention

If your subscription lapses — for example, trial-plus-grace expiration without payment, or cancellation at paid-period end — your group enters a read-only state:

• You retain access to view past events, scores, leaderboards, and reports
• You can download all your data as CSV at any time
• Creation of new events, sending newsletters, and live scoring are paused
• You may reactivate by subscribing at any time

If a read-only account remains inactive for 180 days, access is further restricted. If inactive for 270 days total, the account and all associated data are permanently deleted. You will receive email notices before each transition.

7. User Content and Data

You retain ownership of all content you upload to the Service, including member rosters, event data, scores, and communications ("User Content"). By using the Service, you grant us a limited, non-exclusive license to host, store, process, and display User Content solely for the purpose of providing the Service to you.

You are responsible for ensuring you have the right to upload and use any User Content, including appropriate consent from members whose personal information you add to your roster.

8. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law or regulation
• Send unsolicited commercial communications (spam) or harassing content
• Upload malicious code, attempt to probe or disrupt our infrastructure, or circumvent access controls
• Misrepresent your identity or affiliation with any person or organization
• Resell, sublicense, or distribute the Service to third parties without our written consent
• Use the Service to collect, store, or process sensitive personal information beyond what the product is designed for (e.g., payment card details, medical records, government identifiers)

9. Privacy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

10. Intellectual Property

The Service, including its software, design, content, trademarks, and all related intellectual property, is owned by Holicow LLC or its licensors. These Terms grant you a limited, non-transferable license to use the Service in accordance with your subscription. No other rights are granted.

11. Third-Party Services

The Service integrates with third-party services including Stripe (payment processing) and email delivery providers. Your use of those services is subject to their respective terms and privacy policies. We are not responsible for the practices or content of third-party services.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOLICOW LLC SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. Our total aggregate liability for any claim arising from or related to these Terms or the Service shall not exceed the amount you paid us in the twelve months preceding the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless Holicow LLC from any claim, liability, damage, or expense (including reasonable attorneys' fees) arising from your use of the Service, your User Content, or your violation of these Terms.

15. Termination

We may suspend or terminate your access to the Service at any time if you violate these Terms or engage in conduct that harms other users, our infrastructure, or our business. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (ownership, liability limits, indemnification, governing law) will survive.

16. Modifications to the Terms

We may revise these Terms from time to time. Material changes will be announced via email to active subscribers at least 30 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Washington, United States, without regard to its conflict-of-law principles. Any dispute arising from or relating to these Terms or the Service shall be resolved in the state or federal courts located in Spokane County, Washington. You consent to the personal jurisdiction of those courts.

18. Severability and Entire Agreement

If any provision of these Terms is held unenforceable, the remaining provisions remain in effect. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Holicow LLC regarding the Service and supersede any prior agreements.

19. Contact

Questions about these Terms? Contact us at support@teetimer.app or by mail at: